Simply Loyal is our free rewards scheme for customers who book online. The more you book with us, the more you save, with up to 20% off future bookings.
- Free to join and set up automatically
- Earn 1 point for every £1
- Up to 20% off future bookings
Simple ClearancesSimply Loyal
Member rewardsUp to 20% off
Rewards for booking again loyal customers referring friends your birthday
How Simply Loyal works
1
Book online
Choose your clearance and pay online as normal. There is nothing extra to sign up for.
2
Your account is created
We set up an account under the email address you booked with. You will get an email with a link to set your password.
3
Earn points
You earn 1 point for every £1, counted on the full total of each booking. Your points place you in a tier.
4
Log in and save
Your tier discount comes off future bookings at the checkout. Just make sure you are logged in when you book.
Your tier and your discount
Your points decide your tier, and each tier gives a percentage off future bookings, up to 20%. Points count for 12 months from each booking, so booking regularly keeps you in a higher tier.
Bronze
10%
off your bookings
From your first point
Silver
15%
off your bookings
From 1,000 points
Top tier
Gold
20%
off your bookings
From 3,501 points
Only one discount applies to a booking, whichever is biggest, so discounts are never added together.
More ways to save
£20 + £20
Refer a friend
Know someone who needs a clearance? If they are a new customer, they get £20 off their first online booking when they use your link or code. Once their booking is paid, our team will get in touch to arrange your £20 reward.
- Find your link and code under Simply Loyal in your account
- Share it with a friend who has not booked with us before
- They use the link or enter the code at the checkout
10% off
Birthday offer
Tell us your birthday and you get 10% off bookings from 7 days before it until 14 days after it. We will send you an email to remind you. It is optional, and we only ask for the day and month.
- Add the day and month at the checkout or in your account
- No year needed
- A reminder email arrives when your offer is ready
Your account does more
As well as your rewards, your account keeps everything about your bookings in one place.
All your bookings
See your previous bookings whenever you need them. Handy when you want to book the same job again.
PDF invoices
A PDF invoice is attached to your booking emails. You can also download it from your account at any time.
Details saved
Your details are kept for next time. Booking again takes less time.
Questions about Simply Loyal
How do I join Simply Loyal?
You join automatically when you place an order online. An account is created under the email address you booked with, and we email you a link to set your password.
Does it cost anything?
No. Simply Loyal is free for every customer who books online.
How do I get my discount?
Log in to your account before you book. Your tier discount is then applied automatically at the checkout. If you are not logged in, the discount will not be applied.
How long do my points last?
Points count for 12 months from each booking, then drop off. Refunded amounts do not earn points.
Can I use more than one discount on a booking?
No. Only one discount applies to a booking, and it is always whichever is biggest. Discounts are not added together.
How is my referral reward paid?
Once your friend has paid for their booking, our team will get in touch to arrange your £20 reward. It is not paid automatically. You cannot use your own code.
What happens if my friend cancels?
If your friend cancels their booking or it is refunded, no referral reward is due.
Can I change or remove my birthday?
You can remove your birthday from your account at any time. A birthday can only be set once, so if you need to change it or add it again, please contact the team.
Ready to book again?
Log in, book your next clearance online and your Simply Loyal discount will be applied at the checkout.
